Privacy Policy

Last updated: January 15, 2025

Overview

At RollFlow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We are committed to protecting your personal information and your right to privacy.

Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Academy/business information
  • Payment and billing information
  • Student records and attendance data
  • Belt ranks and progression information

Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Usage patterns and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

  • Provide and maintain our services
  • Process payments and manage subscriptions
  • Send administrative information and updates
  • Respond to customer service requests
  • Improve our services and develop new features
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • For legal purposes or to protect rights and safety
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, secure servers, regular security audits, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct or update inaccurate information
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

Children's Privacy

Our service may be used to manage information about minors as part of academy operations. We require parental consent for minors under 18 years of age. Parents/guardians have the right to review, correct, or delete their child's information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

RollFlow Privacy
Email: privacy@rollflow.app